We're Not a Staffing Agency.
We're Not a BPO.
(We're Something Better.)
DigitalStaff builds AI and automation employees that work alongside YOUR team—your data stays yours, no outsourcing, no constant hiring.
The Common Confusion
When people hear "DigitalStaff," they think we're one of two things...
Not a Staffing Agency
We don't recruit or place human employees. We don't have people on lock that you can hire.
Not a BPO
We don't outsource your work to offshore teams. We don't take over your processes.
What We Are
We build digital AI/RPA automation that works alongside your existing team.
How We Stack Up
A side-by-side comparison that tells the whole story
| Factor | Staffing Agency | BPO Service | DigitalStaff ✨ |
|---|---|---|---|
| What You Get | Human contractors/temps | Outsourced offshore team | AI & RPA automation for your team |
| Your Data | Your data (good) | Sent to third-party offshore (risky) | Always yours, never leaves your control |
| Setup Time | 2-8 weeks (recruiting, interviews) | 4-12 weeks (contracting, training) | 1-4 weeks (build & deploy) |
| Ongoing Cost | $40-150/hour + benefits + overhead | $15-50/hour + markup + minimums | Predictable monthly service fee |
| Availability | 40 hours/week, PTO, sick days | Business hours (timezone issues) | 24/7/365, no breaks ever |
| Scalability | Hire & train each new person | Renegotiate contracts | Instant scaling, no new hires |
| Consistency | Varies by person, mood, training | Varies by team turnover | 100% consistent, every time |
| Compliance | Hope they follow rules | Trust offshore team | 100% rule-following, audit trails |
| Works With Your Team | Separate contractor | Separate company | Works alongside existing employees |
| Turnover Risk | High (people quit, get sick) | High (BPO team changes) | Zero (automation doesn't quit) |
| Maintenance | You train/manage each hire | BPO manages (you hope) | We maintain & update for you |
| Flexibility | Hire part-time or full-time | Contract minimums | Scale up/down instantly |
| Integration | Limited to human access | Limited by BPO scope | Connects to ANY system |
| Transparency | One-on-one communication | Black box process | Transparent - we show you how it works |
Vs. Staffing Agencies: Augment, Don't Replace
The Staffing Agency Trap
- → Need more capacity? Hire another full-time employee
- → Employee quits? Start recruiting all over again
- → Seasonal spike? Hire temps, train them, let them go
- → You're constantly hiring, training, managing turnover
The DigitalStaff Advantage
- ✓ Hire part-time + automation = full-time output
Example: 20-hour/week employee + Winston = 40+ hours of work done
- ✓ Keep your existing team, add automation
No one loses their job—they get a digital assistant
- ✓ Scale without hiring
No recruiting, no onboarding, no turnover
Cost Comparison
$50/hr × 2,080 hours + benefits + overhead + turnover costs
$25/hr × 1,040 hours + automation service
Per year while getting MORE work done
Vs. BPO: Your Data, Your Business, Our Automation
The BPO Problem
- ❌ Your data goes to a third-party company offshore
- ❌ You hand over control of your process
- ❌ Black box—you don't know what they're actually doing
- ❌ Locked into contracts with minimums and hidden fees
- ❌ Your business is outsourced to people who don't care about your brand
The DigitalStaff Difference
- ✓ Your data stays yours - complete control and privacy
- ✓ Transparent process - you see exactly how it works
- ✓ We maintain it for you - no technical burden
- ✓ Flexible deployment - our platform or yours
- ✓ Not outsourcing—automating - for YOUR company
Flexible Deployment Options
Standard
Our systems connect to yours (most cost-effective)
Premium
Run automation on your own infrastructure
Enterprise
IP transfer and full ownership available
What is DigitalStaff?
Meet Winston the Robot - your tireless digital colleague
Winston Can:
- ✓ Collect data from multiple sources every hour/day/week/month
- ✓ Analyze and format data with perfect consistency
- ✓ Move data between systems (CRM → ERP → Spreadsheet → Email)
- ✓ Generate reports and send them automatically
- ✓ Monitor for exceptions and alert your team
- ✓ Follow rules 100% of the time (perfect compliance)
- ✓ Create detailed audit trails automatically
Winston Never:
- ❌ Calls in sick or takes vacation
- ❌ Makes typos or forgets a step
- ❌ Complains or has a bad day
- ❌ Needs breaks or overtime pay
- ❌ Quits for a better job
Think of it like this:
Staffing Agency
"Here's a person to do your work"
BPO
"Send us your work, we'll do it offshore"
DigitalStaff
"Here's a robot you work with that does the work in your systems"
The Augmentation Model: Hire Smarter, Not More
Real scenarios where automation changes the game
Small Business Growth
Without DigitalStaff:
Hire 3 full-time employees ($150K/year)
With DigitalStaff:
Hire 1 part-time employee + automation ($40K/year)
Result:
Same output, $110K saved, less management headaches
Seasonal Business
Without DigitalStaff:
Hire temps every busy season, train them, let them go
With DigitalStaff:
Scale automation up during busy season, scale down after
Result:
No hiring/firing cycle, consistent quality year-round
Existing Team Overload
Without DigitalStaff:
Team working overtime, burning out, or you hire more
With DigitalStaff:
Automation handles repetitive work, team focuses on what matters
Result:
Happier employees, better retention, no new hires needed
Why DigitalStaff's Automation is Better
Highly scalable, reliable, rules-following, 100% compliant automation
Highly Scalable
Need 2x the capacity? Done in minutes, not months. No hiring, no training, no new desks.
Reliable
Works 24/7/365 without breaks. Never calls in sick, never quits, consistent performance every time.
Rules-Following
Follows your business rules 100% of the time. No shortcuts, no mistakes, no "I forgot".
100% Compliant
Every action is logged and traceable. Perfect for regulated industries with audit-ready documentation.
Customized
Built specifically for how YOU work. Integrates with your existing systems and adapts to your workflows.
Customized to YOUR Business Processes
Not generic outsourcing—built specifically for how YOU work. Integrates with your existing systems (custom or off-the-shelf). Adapts to your workflows, not the other way around. We learn your business and build accordingly.
How DigitalStaff Works
Four simple steps to transform your business
Discovery
We learn about your business, problems, and needs. What are you doing manually that's repetitive? What software are you using? Where are the bottlenecks?
Build Your DigitalStaff Solution
We design AI and RPA automation specific to YOUR processes. Built on proven platforms, connecting to your existing systems. Your data stays yours throughout.
Deploy & Train
We deploy the automation to work alongside your team. We train your employees to collaborate with their new digital colleague.
Maintain & Scale
We maintain and update the automation (you don't have to). Scale up instantly when you need more capacity.
When Each Option Makes Sense
Choose a Staffing Agency when:
- • You need specialized human expertise temporarily
- • The work requires human judgment, creativity, or relationship building
- • It's a short-term project or seasonal need
Choose a BPO when:
- • You have a mature, stable process with high volume
- • You want to completely exit a non-core function
- • Cost is your ONLY consideration (though often not actually cheaper)
Choose DigitalStaff when:
- ✓ You have repetitive, rule-based processes
- ✓ You want to maintain control and data ownership
- ✓ You need 24/7 processing
- ✓ You want consistent quality
- ✓ You want to scale without hiring
- ✓ You want your business to be more efficient, not outsourced
Real Talk: What Can't DigitalStaff Do?
We're honest about limitations
DigitalStaff can't:
- ❌ True human creativity and innovation
- ❌ Complex human relationships and negotiations
- ❌ Unstructured decision-making requiring intuition
- ❌ Physical tasks (unless you add robotics)
But here's the thing:
70-80% of "office work" is actually repetitive and automatable
The Best Approach: Human + Digital Teams
Humans do:
- • Creative work & innovation
- • Strategy & planning
- • Relationships & negotiations
- • Problem-solving & decisions
DigitalStaff (Winston) does:
- • Data collection & processing
- • Reporting & formatting
- • Repetitive screenwork
- • Rule-based tasks
Together: Your business runs better than either could alone
You don't replace your team. You empower them.
Frequently Asked Questions
Common questions about what we do (and don't do)
So you're like a recruitment agency?
No. We don't recruit or place human workers. We build software automation that works alongside your team.
Are you a BPO that we send our work to?
No. We don't take your work offshore. We build automation that works for YOUR business, with YOUR data staying yours.
Who owns the automation?
DigitalStaff owns and maintains the automation platform (so you don't have to). You own your data, always. We also offer options to run on your infrastructure or transfer IP if needed.
What about our data security?
Your data is always yours and stays under your control. We connect to your systems but never take ownership of your data.
What exactly is "DigitalStaff"?
AI and RPA automation that performs business processes like a human employee would—but faster, 24/7, with perfect consistency and compliance.
Will this replace my human team?
No! Automation works alongside your team. Your employees focus on strategic, creative work while Winston handles repetitive tasks. Many clients hire part-time instead of full-time because automation fills the gap.
What if I'm already using some automation?
Perfect! We work with whatever you have—custom software, off-the-shelf tools, existing RPA, or nothing. We meet you where you are.
Can we run it on our own infrastructure?
Yes! We offer flexible deployment options. Standard service uses our platform (most cost-effective), but we can also deploy on your infrastructure or transfer IP if that's what you need.
The Bottom Line
DigitalStaff is NOT:
- ❌ A staffing agency finding you human employees
- ❌ A BPO taking your work offshore
- ❌ A consultant who just gives advice
DigitalStaff IS:
- ✓ Your automation partner building DigitalStaff solutions
- ✓ The team that maintains and scales your automation
- ✓ The experts making your business more efficient with highly scalable, reliable, rules-following, 100% compliant automation
- ✓ Your competitive advantage that lets you do more with less
You don't outsource. You don't keep hiring. You automate smartly.
Ready to Augment Your Team with DigitalStaff?
Let's talk about how automation can help you scale without hiring—your data stays yours, your team stays empowered.