Let's figure out what you should stop doing by hand

No — it's a working session. You describe how the work happens today, and we tell you what's automatable, what isn't, and roughly what it would take. If automation isn't the right fix for your situation, we'll say that too.

No. We offer the initial conversation at no cost so we can understand the situation and determine whether there is a fit. If deeper discovery, process review, technical planning, or workshops are needed, those are typically paid engagements.

Yes. DigitalStaff is based in Canada, but we work with companies and organizations across Canada, throughout the United States, and internationally. Because much of our work can be delivered remotely, we are able to support clients across different regions without needing to be local to every engagement.

Nothing formal. It helps to know which tasks annoy your team the most and roughly how much time they eat each week — but "everything is manual and I don't know where to start" is a perfectly good starting point too.

Timelines vary by scope, but many projects move through discovery, design, build, testing, deployment, and follow-up optimization. Smaller automations may move quickly, while more complex multi-system or AI-enabled solutions take longer because they require more validation, security review, and exception handling.