Process Mining: The Thing Your Business Should Be Doing But Probably Isn't
• Oscar ONeill
You think you know how your business processes work. The data tells a different story. Here's what process mining reveals.
Posts Tagged "Business"
26 posts found
How Much Does a Custom AI Chatbot Cost in 2026?
• Oscar ONeill
Wondering what it costs to build a custom AI chatbot for your business? Here's a practical breakdown of pricing factors, ongoing costs, and what you actually get for your investment.
Office Task Automation: Why Your Business Needs More Than a Simple Tool
• Oscar ONeill
Searching for office task automation? Zapier and Power Automate work great until they don't. Here's when your business needs a managed automation service instead of another DIY tool.
Why I Turned Down an Enterprise Software License and Built My Own Stack
• Oscar ONeill
I was paying enterprise-level fees for a software license. Then I asked myself what I was actually getting for it. Here's what happened next.
AI Chatbot vs Live Chat: Which Is Right for Your Business?
• Oscar ONeill
AI chatbots and live chat both help you connect with customers, but they solve different problems. Here's how to decide which one your business actually needs — or whether you need both.
What Is a RAG Chatbot? A Plain-English Guide for Business Owners
• Oscar ONeill
RAG chatbots search your actual business documents and data to give accurate answers — not generic AI responses. Here's what RAG means, how it works, and why it matters for your business.
10 Ways Small Businesses Are Using AI Chatbots in 2026
• Oscar ONeill
AI chatbots aren't just for big companies anymore. Here are 10 practical ways small businesses are using chatbots to capture leads, support customers, and save time in 2026.
Chatbot ROI: How to Measure the Impact of Your AI Chatbot
• Oscar ONeill
Thinking about investing in an AI chatbot? Here's how to measure the real business impact — from lead capture and support savings to employee productivity and customer satisfaction.
The Fractional CAO: Why Growing Companies Need an Automation Officer (But Not a Full-Time One)
• Oscar ONeill
You need someone thinking about automation across your entire business. You just don't need them 40 hours a week.
I've Been Automating Since I Was 12 (And Got Banned For It)
• Oscar ONeill
Most people discover automation at work. I discovered it in a dungeon full of scorpions. From RuneScape mining bots to building custom business automation, here's how it all started.
AI for Every Business Stage: From Startup to Scale to Succession
• Oscar ONeill
Whether you're launching your first venture, scaling operations, or planning your exit, AI and automation can help you work smarter at every stage of your business journey.
AI Governance: Protecting Your Business Data and Managing AI Usage
• Oscar ONeill
Learn how to govern AI usage in your organization, protect confidential data from training models, and maintain control over costs and security with practical strategies.
AI Slop vs. Thoughtful AI: The Difference is You
• Oscar ONeill
AI-generated garbage is everywhere. But AI isn't the problem—lazy creators are. Here's how to use AI thoughtfully to create content that actually matters.
Don't Buy AI. Solve Your Business Problem Instead
• Oscar ONeill
Stop asking if you should use AI. Start asking what problem you're trying to solve. Discover why leading with your business challenges—not technology—is the key to successful AI and automation implementation.
Wall-E vs Skynet: How to Tell a Good Bot from a Bad Bot
• Oscar ONeill
Not all bots are created equal. Learn how to distinguish trustworthy business automation from dangerous implementations using sci-fi examples and real-world guidance.
How to Document Your Business Processes: A Practical Guide
• Oscar ONeill
Learn the essential elements of documenting business processes that work. Whether you're preparing for automation or just getting organized, this guide shows you what to capture and how.
The 5 Stages of AI & Automation Readiness: Where Is Your Business?
• Oscar ONeill
Not all businesses are at the same point in their automation journey. Discover which of the 5 stages your business is in and learn the best next steps to grow, scale, and achieve more with AI and automation.
When is a Person Necessary Versus When Can AI or Automation Carry Out That Task?
• Oscar ONeill
Explore the key differences between human workers and AI automation, and discover how combining both creates powerful hybrid workflows that empower employees while scaling your business.
Does my business need AI? Should I give it a shot?
• Oscar ONeill
A friendly, practical guide to decide if your business needs AI, where it works, five quick questions to ask yourself, and a simple way to get started.
Business AI: The fun, practical guide for forward-thinking companies
• Oscar ONeill
Save hours on invoicing, A/R, reports, and data collection. Learn how Business AI can automate repetitive tasks, cut errors, and fuel growth for your company.
Limitations of RPA (and how to overcome them)
• Oscar ONeill
Discover the main challenges of Robotic Process Automation (RPA) and practical ways to overcome them, ensuring your automation efforts drive efficiency and growth.
Achieve more with AI + RPA for business automation
• Oscar ONeill
In this video I explore the differences between AI and RPA and how they can help you transform your business by unlocking the full potential of business automation.
Achieve more with automation: the power of digital transformation
• Oscar ONeill
However, businesses may face many challenges during their automation journey, such as employee resistance, integration with existing technology systems, and an organizational lack of knowledge or skills to move automation projects forward.
Oscar ONeill on Dr. Annette Richard's Origin Stories
• Oscar ONeill
A couple of weeks ago, Dr. Annette Richard and I had a great talk on her new podcast, Origin Stories. Check out the post on her blog here. And click here if you want to listen to our discussion through your favourite listening app (Spotify, Pocket Casts, Google Podcasts, etc).
6 reasons why you should hire DigitalStaff's Intelligent RPA Robots for your next IT project
• Oscar ONeill
More often than not, setting up DigitalStaff's Intelligent RPA Robots takes less time than other IT projects, but also provides greater dividends. Your company will benefit greatly by offloading certain tasks to a computer.
Is employee turnover stunting your company's growth? Hiring Intelligent Robots may be the answer
• Oscar ONeill
In this post I'll describe how repetitive work increases employee turnover and harms your company. Then I will show how our Intelligent Robots can help your company mitigate the risks of employee turnover and increase profitability.