Automate Custom Software Integration & Automation
Integration & Workflows
Connect and automate ANY software—even if it wasn't designed to be automated. We integrate legacy systems, software without APIs, VPN-protected tools, and custom applications that Zapier can't touch. Stop wasting time on manual data entry. Let us automate your exact business process, no matter what programs you use.
The Power of Integration
Real results from businesses that automated their Custom Software Integration & Automation workflows
We can automate ANY program—even legacy systems from the 80s
Average reduction in manual data entry and transfers
Your processes never sleep—automation works round the clock
Per automated workflow from reduced labor and errors
The Manual Integration Challenge
Common problems businesses face without automated Custom Software Integration & Automation integration
No API Available
Your mission-critical software doesn't offer an API or integration options. You're stuck copying data manually because there's no technical way to connect it.
Zapier Can't Help
Your industry-specific software isn't supported by Zapier, Make, or other automation platforms. You need custom integration built specifically for your systems.
Legacy Systems
You still rely on software from the 80s or 90s—DOS programs, AS/400 terminals, or ancient desktop apps that "just work" but don't connect to modern tools.
VPN or On-Premise Only
Your software requires VPN access or runs on internal servers. Cloud automation tools can't reach it, so integration seems impossible.
Hours of Copy-Paste
Your team wastes hours daily copying data between systems—entering the same information multiple times because software can't communicate.
Complex Business Logic
Your process isn't a simple trigger-action workflow. It requires AI, fuzzy matching, decision trees, and custom logic that no-code tools can't handle.
What We Connect Custom Software Integration & Automation With
Seamlessly integrate Custom Software Integration & Automation with your existing business systems
Legacy & Terminal Systems
DOS programs, AS/400 mainframes, Unix terminals, Windows 95 software—if you can access it on a computer, we can automate it.
Modern SaaS & Web Apps
Salesforce, HubSpot, NetSuite, ServiceNow, or any cloud software—whether they have APIs or not.
Custom & Internal Tools
Software your team built in-house, custom CRMs, proprietary databases, or industry-specific platforms with zero documentation.
Desktop Applications
Windows, Mac, or Linux desktop software—Excel macros, QuickBooks Desktop, AutoCAD, or any installed program.
VPN & Secure Systems
Software behind firewalls, requiring VPN access, or on air-gapped networks. We automate securely within your infrastructure.
Documents & Files
PDFs, emails, scanned documents, Excel files, network drives, SharePoint, FTP servers—we extract, process, and route data automatically.
Integration Capabilities
Everything we can automate with Custom Software Integration & Automation integration
No-API Integration
Connect software that was never designed to be connected. We automate UI interactions, screen scraping, and data extraction when APIs don't exist.
- UI automation for any program
- Screen scraping and OCR
- Keyboard and mouse automation
- Works with software from any era
AI-Powered Data Processing
Go beyond simple data transfer. Our AI extracts details from documents, validates information, handles fuzzy matching, and makes intelligent decisions.
- OCR and document extraction
- Natural language processing
- Fuzzy logic and pattern matching
- Smart data validation
Multi-System Workflows
Automate complex processes across 5, 10, or 20 different systems. We orchestrate your entire workflow end-to-end.
- Cross-platform automation
- Sequential and parallel workflows
- Conditional logic and branching
- Error handling and retries
Real-Time Data Sync
Keep your systems in sync automatically. Changes in one system instantly update all connected platforms.
- Bi-directional data sync
- Real-time or scheduled updates
- Conflict resolution rules
- Data transformation and mapping
Email & Document Automation
Automatically process incoming emails, extract data from attachments, generate documents, and distribute reports—all without human intervention.
- Email monitoring and parsing
- Attachment processing (PDF, Excel, images)
- Document generation and formatting
- Automated distribution and filing
Monitoring & Maintenance
We don't just build it—we maintain it. Software updates break automations. We monitor 24/7 and fix issues before you notice.
- 24/7 uptime monitoring
- Instant alerts and error handling
- Automatic updates when software changes
- Monthly performance reports
Success Stories
Real businesses that automated their Custom Software Integration & Automation integrations
Construction: Buildertrend ↔ QuickBooks Online Integration
A construction company needed seamless integration between Buildertrend (project management) and QuickBooks Online, but these systems don't natively connect in the way they needed. We built a fully automated invoice processing system that syncs job costs, invoices, change orders, and payments bi-directionally. The result: 100% automated financial data flow with zero manual entry.
100% automated invoice processing
15+ hrs/week saved
Real-time job cost visibility
Zero manual data entry
Healthcare: Accuro EMR ↔ Calendly Integration
A medical office used Accuro (Electronic Medical Records) for patient data and Calendly for appointment scheduling—two systems with no direct API integration. We automated patient appointment sync, ensuring new Calendly bookings automatically create patient records in Accuro and existing patients' appointments stay synchronized. This eliminated double-entry and scheduling errors.
Automated patient appointment sync
Eliminated double data entry
Zero scheduling conflicts
HIPAA-compliant integration
Field Services: NetSuite ↔ Custom Work Tracking Software
A $50M annual revenue field services company used NetSuite for financials and a custom-built work tracking platform for operations—systems that couldn't connect through standard APIs. We built a custom integration that automatically syncs work orders, time entries, and billing data between the platforms. The automation eliminated hours of daily copy-paste work and drastically improved data accuracy.
$50M company operations automated
Eliminated daily copy-paste work
40% improvement in data accuracy
Real-time work order sync
What our clients say
Chuck Baresich
President
Haggerty AgRobotics Company
Had the team prepare a system for us to automate the re-branding of our digital invoicing and statements. The system has been working flawlessly for over a year. Simple to administer and the team are easy to get in contact with make adjustments or update our requirements.
Marilee A Nowgesic
CEO
Canadian Indigenous Nurses Association
The team is friendly, reliable and extremely patient to ensuring our concerns are addressed and understood. They have enabled an open table to allow for their clients to receive timely (...really feels like 24/7 platforms...) and concise information on the latest trends in IT, data collection and many other relevant issues. DigitalStaff has also provided an environment that allows for multiple levels and skills of their clients - so you never have to feel like you're not contributing. Their ability to translate your project needs provides an impressive output/deliverable to suit the needs of our projects.
Kevin Potts
President
Norseman Construction
Oscar and his team are amazing, they are always there when we need them. The automation process has been truly amazing, and we have found alot more time and productivity in our day to day processes.
Kyle Watters
Owner
Elmira Stove Works
We have been using Digital Staff for almost 10 years now, they look after all of our network and computer IT needs. They are friendly and great people to work with, knowing they are only a phone call away is piece of mind in our business. I would highly recommend this company for all your IT needs and if you are looking to save time, money and improve efficiency.
Gerda Zonruiter
Senior Research and Evaluation Consultant
Centre for Organizational Effectiveness
Oscar has helped me problem solve and find solutions for specific tasks saving me a lot of time. He provided me with the instruction I needed to implement the solutions on my own. He was responsive and easy to work with.
Paul B Bélanger
Trademark Attorney
The Law Office of Paul B. Bélanger
I am familiar with the highly professional services of DigitalStaff. I resorted to the business services of DigitalStaff on numerous occasions, knowing they pay attention to provide high quality services at reasonable price. I recommend DigitalStaff in confidence knowing their specialized services will provide satisfaction to any client, small or large.
Jill Osborne
National Executive Director
Kids Kicking Cancer Canada
The DigitalStaff team helped create effective and affordable solutions for our small shop. They quickly gained an understanding of our needs and have helped us trouble-shoot along the way.
Michael Mandich
Customer
It was wonderful service. I found Oscar to be honest and thoughtful. He was always available to do even the smallest tasks. He tried to teach me many things on the computer and was patient even though I find it very difficult. I recommended him to friends and they had high praise for his abilities. It is easy to give him 5 stars ⭐️
Ali Tavakoli
AI, RPA, and Automation Developer
DigitalStaff
DigitalStaff is a great company for doing Robotic Process Automation, the owner is very friendly and can take care of any issues that come up very quickly. Highly recommend DigitalStaff for RPA workload or any other type of software development where you need to automate tasks.
Ilze Van der Merwe
National Expansion Manager
Kids Kicking Cancer Canada
Our Organization can highly recomend DigitalStaff. They have helped us automate many of our work processes which saves us time and makes us efficient. We are a small organization with few hands, and having DigitalStaff assist us in our IT and backend processes makes our work lighter which opens up our time to get to things that really matter, which is making a difference in Children's lives.
Dr. Joan Clayton
Psychologist
Dr. Reist & Associates
Excellent and prompt service, highly skilled, personable and always eager to help and resolve issues - ABSOLUTELY THE BEST
Joe Orendorff
Owner
Elmira Stove Works
Great Service!
Frequently Asked Questions
Everything you need to know about Custom Software Integration & Automation integration
What if my software doesn't have an API or integration options?
That's exactly what we specialize in. Most automation platforms require APIs, but we use advanced techniques like UI automation, screen scraping, and robotic process automation (RPA) to interact with software just like a human would. If you can click it, we can automate it—API or not.
Can you really automate software from the 1980s or 1990s?
Yes! We regularly automate DOS programs, AS/400 terminals, mainframe systems, and ancient Windows software. Age doesn't matter—if it runs on a computer and you can access it, we can build automation around it. We've automated everything from Windows 3.1 programs to modern web apps.
How do you access systems behind our company VPN or firewall?
We deploy our automation within your infrastructure—on your servers, virtual machines, or cloud environment. This means the automation runs inside your network with the same secure access your employees have. We never require you to open your firewall or expose internal systems to the internet.
What happens when our software updates or changes?
Software updates are the #1 reason automations break. That's why we include monitoring and maintenance with all custom integrations. When your software vendor releases an update, we get alerts immediately and update the automation to match. You don't have to worry about it breaking unexpectedly.
Is this more expensive than hiring someone to do the work manually?
Almost never. If a task takes an employee 10 hours per week at $25/hour, that's $13,000 annually just in labor costs—plus benefits, management overhead, errors, and sick days. Custom automation typically costs a fraction of that upfront and runs 24/7 with zero ongoing labor costs. Most clients see ROI within 3-6 months. Check our pricing page for typical project costs.
How is this different from Zapier, Make, or other automation platforms?
Zapier and Make are fantastic for supported apps with simple workflows. But they require both apps to have pre-built integrations, they can't interact with desktop software or legacy systems, they don't work with software behind VPNs, and they struggle with complex business logic. We handle everything else—the 80% of automation scenarios where no-code tools fall short. Think of us as "Zapier for software that doesn't work with Zapier."
How long does custom integration take to build?
Simple integrations (connecting 2 systems with straightforward data flow) typically take 2-3 weeks. More complex workflows with multiple systems, AI processing, or intricate business logic can take 4-8 weeks. We start with a discovery call to map your process, then provide an exact timeline and project plan before any work begins.
Can you integrate software we built ourselves or proprietary tools?
Absolutely. Internal tools, custom-built software, and proprietary systems are some of our most common integration projects. We work with your team to understand how the software works, then build the integration to connect it with your other systems. No documentation? No problem—we can reverse-engineer workflows and data structures.
What about security and compliance? Can we trust this?
Security is our top priority. All data transfers are encrypted, we follow industry best practices for credential management (no hardcoded passwords), and we can sign BAAs for HIPAA compliance or meet other regulatory requirements. Your data never leaves your infrastructure unless you specifically want it to sync to cloud services. We also provide audit logs of all automated actions.
What if we need to change the automation later as our process evolves?
Business processes change—we expect that. All custom integrations include documentation and are fully maintainable. If you need to add new fields, connect additional systems, modify business logic, or adjust workflows, we can update the automation quickly. We offer ongoing support plans, or you can request changes on an as-needed basis.
Stop Wasting Time on Manual Data Work
Let's automate your exact business process—no matter what software you use. Get a free assessment showing exactly how we'll connect your systems, eliminate manual work, and save you thousands in labor costs.
✓ No credit card required • ✓ Free consultation • ✓ Custom integration roadmap