Government & Public Sector
Better service delivery without handing sensitive data to random AI tools. We build privacy-conscious automation for form intake, permit review, FOI / ATIP workflows, and citizen-facing service — grounded, logged, and Canadian-hosted.
Where public-sector service delivery gets stuck
The workflows that show up as wait times for the public.
- Form intake triaged manually, creating weeks of queue time
- Permit applications incomplete, sent back, resubmitted, re-queued
- Public consultation responses buried in a spreadsheet nobody reads end-to-end
- FOI / ATIP requests reassembled by hand from multiple systems
- Grant review workflows stalled in email threads
- Citizens asking the same policy questions staff can't always answer consistently
Results That Matter
Real impact from automation solutions delivering measurable business value
Data stays in Canada with private model endpoints
From discovery to a working automation
Full transparency and audit trail
AI cites source documents, refuses when unsure
Key Features & Benefits
Comprehensive automation solutions designed specifically for your industry
Form Intake Triage
Public submissions classified, routed, and queued by urgency and department — with completeness checks so incomplete forms come back to the applicant, not the reviewer's inbox.
- Automatic routing by form type and location
- Completeness checks before assignment
- Priority queuing for time-sensitive applications
- Status visible to the applicant
Permit Application Completeness
Applications checked against program requirements before they reach a reviewer — so incomplete submissions bounce back with specific feedback, not into the backlog.
- Requirements checklist per permit type
- Specific feedback to applicants
- Structured handoff to reviewers
- Full audit trail from submission to decision
Public Consultation Summarization
Summarize high-volume public comment submissions by theme, sentiment, and proposal — with direct links back to source comments and transparent methodology.
- Theme-based summarization with source quotes
- Sentiment and volume analysis
- Traceable from summary back to each submission
- Transparent methodology for public reporting
FOI / ATIP Request Support
Intake, scope clarification, document gathering, and redaction workflows for access-to-information requests — keeping humans in control of every release decision.
- Structured intake with scope clarification
- Cross-system document search
- Redaction suggestions for human review
- Processing time tracked for reporting
Grant Review Workflows
Application completeness, eligibility scoring, and reviewer coordination built into one workflow — so grant programs run on predictable timelines, not email threads.
- Eligibility pre-check before review
- Scoring rubrics with reviewer coordination
- Applicant status portal
- Decision audit trail
Citizen Service Chatbot (Strictly Grounded)
A chatbot that answers only from your published policies, programs, and service pages — citing the source every time and escalating when it doesn't have an answer.
- Answers only from approved content
- Cites the source document in every reply
- Escalates to staff on unknowns
- Full interaction log for review
Automation workflows we build
Reusable patterns we adapt to your specific tools and processes
Form intake triage
Classify, route, and queue public submissions.
Permit completeness
Pre-review checks with specific applicant feedback.
Consultation summarizer
Theme, sentiment, and volume analysis with sources.
ATIP support
Scope clarification, document search, redaction suggestions.
Grant review
Eligibility pre-check and reviewer coordination.
Service chatbot
Grounded answers from published policies with citations.
Case queue router
Route cases across departments by type and priority.
Legacy form digitization
Paper and PDF forms turned into structured data.
Transform Your Challenges Into Opportunities
See how automation solves common industry pain points
Form backlogs grow because intake triage is manual
Automated classification and routing with completeness checks at intake
Permit reviewers see half-complete applications and send them back
Requirements checks before applications reach the reviewer queue
Public consultations generate more comments than staff can read
Theme-based summarization with traceable links to source comments
ATIP and FOI requests take weeks to reassemble
Cross-system document search with redaction assistance under human control
Staff answer the same questions over and over, inconsistently
Grounded chatbot on published policies with citation on every answer
The Transformation
See the difference automation makes
Before Automation
- Form backlog grows faster than triage capacity
- Permit rejections discovered only at review
- Public consultation data underused
- ATIP responses late and labour-intensive
- Grant programs stall in email threads
- Citizens bounce between departments for answers
After Automation
- Intake classified and routed automatically with completeness checks
- Incomplete permits flagged back to applicants before the queue
- Consultation summaries with traceable source citations
- ATIP assembly accelerated with human-controlled redaction
- Grant reviews moving through a predictable pipeline
- Citizen chatbot answers common questions consistently
Systems we connect for public sector
The stack your department or agency already runs.
Don't see your system? If it has an API, a CSV export, or an email inbox, we can probably work with it.
AI with guardrails
We use AI for messy information. We use deterministic automation for actual business execution. Every workflow is controlled, logged, and reviewable.
Canadian Hosting
Deployments run in Canadian data centres with private model endpoints. Data doesn't leave controlled environments.
Grounded Responses
Chatbots answer only from approved content and cite sources. They refuse rather than invent.
Human Decisions
Automation supports triage and drafting. Release, approval, and program decisions stay with staff.
Transparent Audit Trail
Every step is logged with source references — ready for ATIP, internal review, or program audit.
Why Choose Us
Built on expertise, trust, and proven results
Data Sovereignty By Default
Public-sector deployments use Canadian-hosted infrastructure with private model endpoints. Sensitive data doesn't leave your controlled environment.
Transparent & Auditable
Every automated classification, routing, and response is logged with source references — the kind of transparency public-sector work requires.
Human-In-The-Loop For Decisions
Automation handles intake, routing, and drafting. Program and release decisions stay with the staff accountable for them.
Frequently Asked Questions
Will sensitive citizen data leave Canada?
No, not by default. Public-sector deployments use Canadian-hosted infrastructure with private model endpoints so prompts, citizen data, and case records stay in controlled environments. The deployment model is configurable to match your data-handling policy.
How do you prevent AI from giving citizens the wrong answer?
Our chatbots answer only from your approved published content — policies, service descriptions, application guides — and cite the source document in every response. When the model doesn't have a grounded answer, it says so and offers to connect the citizen with staff. No hallucinated program details.
Are automated decisions transparent and reviewable?
Yes. Every automated step produces a logged entry with source references, timestamps, and decision logic. The audit trail supports ATIP/FOI review, internal audit, and program evaluation. Final release and approval decisions are always human-made.
Can this integrate with legacy case management and records systems?
Yes. We integrate with Dynamics, Salesforce Gov Cloud, OpenText, SharePoint, and custom legacy systems. We work around the existing system of record using APIs, file exchange, or secure data pipelines — not by asking you to migrate.
What about Official Languages and accessibility?
Automation can produce draft responses in both English and French, with translation assistance grounded in your approved content. Accessibility reviews for citizen-facing outputs stay human-led, and digital interfaces follow AODA / WCAG standards.
Better Service Delivery, Without The Privacy Trade-Off
Let's map the public-facing or internal workflow creating the longest wait times and build an automation that improves service without compromising sovereignty.