9 posts found
AI-written customer emails all sound the same. Here's how to make yours sound like your company, with real approval workflows and tone controls.
Wondering what it costs to build a custom AI chatbot for your business? Here's a practical breakdown of pricing factors, ongoing costs, and what you actually get for your investment.
AI chatbots and live chat both help you connect with customers, but they solve different problems. Here's how to decide which one your business actually needs — or whether you need both.
RAG chatbots search your actual business documents and data to give accurate answers — not generic AI responses. Here's what RAG means, how it works, and why it matters for your business.
AI chatbots aren't just for big companies anymore. Here are 10 practical ways small businesses are using chatbots to capture leads, support customers, and save time in 2026.
Winston is the AI chatbot that lives on our website. Here's a behind-the-scenes look at how we built him, what technology powers him, and what we learned along the way.
Real estate moves fast. AI chatbots help agents and brokerages capture leads 24/7, qualify prospects instantly, and book showings — even when you're at a listing appointment.
Healthcare organizations are using AI chatbots to handle appointment booking, patient FAQs, and intake workflows — reducing admin burden while improving the patient experience.
Thinking about investing in an AI chatbot? Here's how to measure the real business impact — from lead capture and support savings to employee productivity and customer satisfaction.